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Refund Policy

Please ensure you choose carefully as we are unable to offer a refund or exchange on any of our Bel Fiore arrangements/products for incorrect colour selection, simple change of mind or failure to observe shipping information. All our arrangements are made to order.

Every care is taken to ensure our flower boxes are packaged and sent safely to enable them to arrive just as beautiful as they started. However in the rare event that you do receive a damaged item or if for any other reason you are unhappy with your product/service please do not hesitate to contact us at and we will do our very best to rectify this for you.